SHIPPING & DELIVERY PAGE

SHIPPING & DELIVERY

SHIPPING
& DELIVERY

Get FREE Malaysia domestic shipping on orders above MYR180. The shipping fees below apply to all orders.

Get FREE Malaysia domestic shipping on orders above MYR180.The shipping fees below apply to all orders.

COST (MYR)	LOCATION	EXPECTED TIME
MYR 8.00	WEST MALAYSIA	3 - 7 BUSINESS DAYS
MYR 11.00	EAST MALAYSIA	3 - 9 BUSINESS DAYS

*Business days exclude Saturdays, Sundays and Public Holidays.*

We appreciate your support and will work diligently to process your order. The shipping usually takes 3 - 7 business days, however, during peak period such as Black Friday, 11.11 Sale and others, shipping might take longer than expected.

SHIPPING TRACKING

Once your order is confirmed, you will receive an email after it has been processed. You can track your order with the tracking information provided in your shipment email.

SINGAPORE SHIPPING RATE	ORDER VALUE (MYR)	EXPECTED TIME
MYR 30	BELOW MYR 350	3 - 9 BUSINESS DAYS
FREE SHIPPING	ABOVE MYR 350	3 - 9 BUSINESS DAYS

*Business day exclude Saturdays, Sundays and Malaysia's Public Holidays.*

Thank you for your support. We will work diligently to process your order and it usually takes 3 - 9 business days for international shipping. However, during peak period such as Black Friday, New Year, 11.11 Sale, etc, shipping will take longer than expected.

If you cannot wait, we suggest ordering during the non-peak period to avoid any delays.

SHIPPING TRACKING

Once your order is confirmed, you will receive confirmation email. A second email will be sent to your inbox when your order has been processed and you can track your order with the tracking information provided in the tracking email.

Thank you so much for your interest in our brand! We’re currently working hard to expand our products and make them available internationally. Stay tuned for updates, and we can't wait to bring LOLA to you soon!

COST (MYR)	LOCATION	EXPECTED TIME
MYR 8.00	WEST MALAYSIA	3 - 7 BUSINESS DAYS
MYR 11.00	EAST MALAYSIA	3 - 9 BUSINESS DAYS

*Business days exclude Saturdays, Sundays and Public Holidays.*

We appreciate your support and will work diligently to process your order. The shipping usually takes 3 - 7 business days, however, during peak period such as Black Friday, 11.11 Sale and others, shipping might take longer than expected.

SHIPPING TRACKING

Once your order is confirmed, you will receive an email after it has been processed. You can track your order with the tracking information provided in your shipment email.

SINGAPORE SHIPPING RATE	ORDER VALUE (MYR)	EXPECTED TIME
MYR 30	BELOW MYR 350	3 - 9 BUSINESS DAYS
FREE SHIPPING	ABOVE MYR 350	3 - 9 BUSINESS DAYS

*Business day exclude Saturdays, Sundays and Malaysia's Public Holidays.*

Thank you for your support. We will work diligently to process your order and it usually takes 3 - 9 business days for international shipping. However, during peak period such as Black Friday, New Year, 11.11 Sale, etc, shipping will take longer than expected.

If you cannot wait, we suggest ordering on the non-peak period to avoid any delays.

SHIPPING TRACKING

Once your order is confirmed, you will receive confirmation email. A second email will be sent to your inbox when your order has been processed and you can track your order with the tracking information provided in the tracking email.

Thank you so much for your interest in our brand! We’re currently working hard to expand our products and make them available internationally. Stay tuned for updates, and we can't wait to bring LOLA to you soon!

COST (MYR)	LOCATION	EXPECTED TIME
MYR 8.00	WEST MALAYSIA	3 - 7 BUSINESS DAYS
MYR 11.00	EAST MALAYSIA	3 - 9 BUSINESS DAYS

*Business days exclude Saturdays, Sundays and Public Holidays.*

We appreciate your support and will work diligently to process your order. The shipping usually takes 3 - 7 business days, however, during peak period such as Black Friday, 11.11 Sale and others, shipping might take longer than expected.

SHIPPING TRACKING

Once your order is confirmed, you will receive an email after it has been processed. You can track your order with the tracking information provided in your shipment email.

SINGAPORE SHIPPING RATE	ORDER VALUE (MYR)	EXPECTED TIME
MYR 30	BELOW MYR 350	3 - 9 BUSINESS DAYS
FREE SHIPPING	ABOVE MYR 350	3 - 9 BUSINESS DAYS

*Business day exclude Saturdays, Sundays and Malaysia's Public Holidays.*

Thank you for your support. We will work diligently to process your order and it usually takes 3 - 9 business days for international shipping. However, during peak period such as Black Friday, New Year, 11.11 Sale, etc, shipping will take longer than expected.

If you cannot wait, we suggest ordering on the non-peak period to avoid any delays.

SHIPPING TRACKING

Once your order is confirmed, you will receive confirmation email. A second email will be sent to your inbox when your order has been processed and you can track your order with the tracking information provided in the tracking email.

Thank you so much for your interest in our brand! We’re currently working hard to expand our products and make them available internationally. Stay tuned for updates, and we can't wait to bring LOLA to you soon!

COST (MYR)	LOCATION	EXPECTED TIME
MYR 8.00	WEST MALAYSIA	3 - 7 BUSINESS DAYS
MYR 11.00	EAST MALAYSIA	3 - 9 BUSINESS DAYS

*Business days exclude Saturdays, Sundays and Public Holidays.*

We appreciate your support and will work diligently to process your order. The shipping usually takes 3 - 7 business days, however, during peak period such as Black Friday, 11.11 Sale and others, shipping might take longer than expected.

SHIPPING TRACKING

Once your order is confirmed, you will receive an email after it has been processed. You can track your order with the tracking information provided in your shipment email.

SINGAPORE SHIPPING RATE	ORDER VALUE (MYR)	EXPECTED TIME
MYR 30	BELOW MYR 350	3 - 9 BUSINESS DAYS
FREE SHIPPING	ABOVE MYR 350	3 - 9 BUSINESS DAYS

*Business day exclude Saturdays, Sundays and Malaysia's Public Holidays.*

Thank you for your support. We will work diligently to process your order and it usually takes 3 - 9 business days for international shipping. However, during peak period such as Black Friday, New Year, 11.11 Sale, etc, shipping will take longer than expected.

If you cannot wait, we suggest ordering on the non-peak period to avoid any delays.

SHIPPING TRACKING

Once your order is confirmed, you will receive confirmation email. A second email will be sent to your inbox when your order has been processed and you can track your order with the tracking information provided in the tracking email.

Thank you so much for your interest in our brand! We’re currently working hard to expand our products and make them available internationally. St11ay tuned for updates, and we can't wait to bring LOLA to you soon!

HELP CENTRE

ORDER ISSUES

Can I cancel my order after placing it?

Thank you for your support! Unfortunately, all the orders are non cancelable. So, please ensure all details have been filled up correctly before placing an order.

I have received the wrong item

We're sorry to hear about the issue in your order and want to resolve it as soon as possible. Please fill up here with a photo of the wrong item along with the order details. Our team will be more than happy to help.

My item arrived damage or faulty

We're sorry that this has happened to you. Every order is inspected thoroughly before ship out. Please get in touch with us at info@lolafit-club.com and our team will attend to you shortly within 1 -3 business days.

Why was my order cancelled?

We're sorry to hear that your order has been cancelled. If you receive a cancellation email from us, this is because the item in your order has been found to be out of stock during packing or, our payment provider has declined your payment. In this matter, a cancellation email with more details will be sent to you and your payment will be reimbursed to your account in within 3 - 7 business days ( this time frame is ditacted by the banks and unfortunately we can't expedite the process).

DELIVERY INFORMATION

Where is my order being dispatched from?

All orders will be processed and ship out from our Office, KL, Malaysia

Can I change my delivery address after placing my order?

After placing your order, if you've filled up the wrong address or wish to change address, kindly email us at info@lolafit-club.com before the order has been processed.

Why is my order late?

We work hard to dispatch your order accordingly. Please allow for a minor dispatch delay of up to 9 business days on launch collections and sale including 11.11, Black Friday Sale as we work to pack high order volumes. However, if your order is arriving later than expected date or you're experiencing courier issue, kindly contact us at info@lolafit-club.com for help and our team will assist you.

Need more help regarding shipping and delivery? Kindly email us at info@lolafit-club.com
and our customer service team will attend to you within 1 - 3 business days.

HELP CENTRE

ORDER ISSUES

Can I cancel my order after placing it?

Thank you for your support! Unfortunately, all the orders are non cancelable. So, please ensure all details have been filled up correctly before placing an order.

I have received the wrong item

We're sorry to hear about the issue in your order and want to resolve it as soon as possible. Please fill up here with a photo of the wrong item along with the order details. Our team will be more than happy to help.

My item arrived damage or faulty

We're sorry that this has happened to you. Every order is inspected thoroughly before ship out. Please get in touch with us at info@lolafit-club.com and our team will attend to you shortly within 1 -3 business days.

Why was my order cancelled?

We're sorry to hear that your order has been cancelled. If you receive a cancellation email from us, this is because the item in your order has been found to be out of stock during packing or, our payment provider has declined your payment. In this matter, a cancellation email with more details will be sent to you and your payment will be reimbursed to your account in within 3 - 7 business days ( this time frame is ditacted by the banks and unfortunately we can't expedite the process).

DELIVERY INFORMATION

Where is my order being dispatched from?

All orders will be processed and ship out from our Office, KL, Malaysia

Can I change my delivery address after placing my order?

After placing your order, if you've filled up the wrong address or wish to change address, kindly email us at info@lolafit-club.com before the order has been processed.

Why is my order late?

We work hard to dispatch your order accordingly. Please allow for a minor dispatch delay of up to 9 business days on launch collections and sale including 11.11, Black Friday Sale as we work to pack high order volumes. However, if your order is arriving later than expected date or you're experiencing courier issue, kindly contact us at info@lolafit-club.com for help and our team will assist you.

Need more help regarding shipping and delivery? Kindly email us at info@lolafit-club.comand our customer service team will attend to
you within 1 - 3 business days.

HELP CENTRE

ORDER ISSUES

Can I cancel my order after placing it?

Thank you for your support! Unfortunately, all the orders are non cancelable. So, please ensure all details have been filled up correctly before placing an order.

I have received the wrong item

We're sorry to hear about the issue in your order and want to resolve it as soon as possible. Please fill up here with a photo of the wrong item along with the order details. Our team will be more than happy to help.

My item arrived damage or faulty

We're sorry that this has happened to you. Every order is inspected thoroughly before ship out. Please get in touch with us at info@lolafit-club.com and our team will attend to you shortly within 1 -3 business days.

Why was my order cancelled?

We're sorry to hear that your order has been cancelled. If you receive a cancellation email from us, this is because the item in your order has been found to be out of stock during packing or, our payment provider has declined your payment. In this matter, a cancellation email with more details will be sent to you and your payment will be reimbursed to your account in within 3 - 7 business days ( this time frame is ditacted by the banks and unfortunately we can't expedite the process).

DELIVERY INFORMATION

Where is my order being dispatched from?

All orders will be processed and ship out from our Office, KL, Malaysia

Can I change my delivery address after placing my order?

After placing your order, if you've filled up the wrong address or wish to change address, kindly email us at info@lolafit-club.com before the order has been processed.

Why is my order late?

We work hard to dispatch your order accordingly. Please allow for a minor dispatch delay of up to 9 business days on launch collections and sale including 11.11, Black Friday Sale as we work to pack high order volumes. However, if your order is arriving later than expected date or you're experiencing courier issue, kindly contact us at info@lolafit-club.com for help and our team will assist you.

Need more help regarding shipping and delivery? Kindly email us at info@lolafit-club.comand our customer service team will attend to you within 1 - 3 business days.

HELP CENTRE

ORDER ISSUES

Can I cancel my order after placing it?

Thank you for your support! Unfortunately, all the orders are non cancelable. So, please ensure all details have been filled up correctly before placing an order.

I have received the wrong item

We're sorry to hear about the issue in your order and want to resolve it as soon as possible. Please fill up here with a photo of the wrong item along with the order details. Our team will be more than happy to help.

My item arrived damage or faulty

We're sorry that this has happened to you. Every order is inspected thoroughly before ship out. Please get in touch with us at info@lolafit-club.com and our team will attend to you shortly within 1 -3 business days.

Why was my order cancelled?

We're sorry to hear that your order has been cancelled. If you receive a cancellation email from us, this is because the item in your order has been found to be out of stock during packing or, our payment provider has declined your payment. In this matter, a cancellation email with more details will be sent to you and your payment will be reimbursed to your account in within 3 - 7 business days ( this time frame is ditacted by the banks and unfortunately we can't expedite the process).

DELIVERY INFORMATION

Where is my order being dispatched from?

All orders will be processed and ship out from our Office, KL, Malaysia

Can I change my delivery address after placing my order?

After placing your order, if you've filled up the wrong address or wish to change address, kindly email us at info@lolafit-club.com before the order has been processed.

Why is my order late?

We work hard to dispatch your order accordingly. Please allow for a minor dispatch delay of up to 9 business days on launch collections and sale including 11.11, Black Friday Sale as we work to pack high order volumes. However, if your order is arriving later than expected date or you're experiencing courier issue, kindly contact us at info@lolafit-club.com for help and our team will assist you.

Need more help regarding shipping and delivery? Kindly email us at info@lolafitclub.com and our customer service team will attend to you within 1 - 3 business days.