Privacy Policy

INTRODUCTION

LOLA FIT CLUB, operated by LOLA ACTIVE ENTERPRISE (Reg No. 003586661-A), respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.lolafit-club.com and use our services.

INFORMATION WE COLLECT

We collect various types of information, including

(a) Personal Identification Information: Name, email address, phone number, billing and shipping address, payment information, and any other details you provide during account registration or checkout.

(b) Technical Data: IP address, browser type, operating system, and usage data when you interact with our website.

(c) Order Information: Details of products you purchase, shipping and return information, and order history.

HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

(a) Order Processing: To process and fulfill your orders, provide customer service, and communicate with you regarding your purchases.

(b) Account Management: To manage your account and provide access to certain features, such as order history and saved preferences.

(c) Marketing Communications: With your consent, to send promotional emails, newsletters, or updates about our products, services, or events. You can opt out of receiving these emails at any time.

(d) Improving Our Services: To analyze website usage and improve our website's functionality, user experience, and product offerings.

(e) Legal Compliance: To comply with legal obligations, respond to legal requests, or protect our rights and interests.

SHARING YOUR INFORMATION

We do not sell, trade, or share your personal information with third parties, except as required for the following purposes:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These service providers are obligated to protect your information and use it only for the purpose of providing services to LOLA FIT CLUB.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests from authorities.

DATA SECURITY

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your information.

YOUR RIGHTS

You have the right to:

(a)  Access: Request access to the personal information we hold about you.

(b) Correction: Request the correction of inaccurate or incomplete information.

(c) Deletion: Request the deletion of your personal information, subject to legal requirements.

RETENTION OF INFORMATION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

INTERNATIONAL DATA TRANSFERS

As a Malaysian-based company, your information may be processed outside of your country of residence. By using our website and services, you consent to the transfer of your information to Malaysia and other jurisdictions where our service providers may operate.

THIRD PARTY LINKS 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of any third-party sites you visit.

CHANGES TO THIS PRIVACY POLICY

LOLA FIT CLUB reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. Please review this Privacy Policy periodically for any updates. Your continued use of our website after any changes indicates acceptance of the updated terms.